Here To Help
Answers Before, During & After Your Repair
Call Your Shop For Repair Updates
For repair progress, parts timing or pickup readiness, call the shop handling your vehicle during business hours. Have your name and vehicle information ready. WAB repair-status updates are available by customer phone call.
Insurance Or Self-Pay: Know Your Next Steps
Bring your insurer's contact information and claim number if you have an open claim. Ask the shop how insurer approval, supplements and your deductible affect your repair. If paying yourself, request an itemized estimate and authorize changes before work proceeds.
Payment methods vary by shop. Check the shop details and confirm your balance, deductible and accepted payment method before pickup. Financing is not advertised here.
Plan Your Ride While We Repair
Miramar and Escondido list Enterprise rental assistance; El Cajon lists on-site rental assistance. Call to arrange availability before drop-off. Ask Encinitas about rental arrangements directly.
Ask your insurer whether rental coverage applies, its daily limit and how long it lasts. Confirm the rental provider's pickup, return, deposit and age requirements. If your vehicle may be unsafe to drive, call your shop to discuss towing rather than attempting to drive it.
Understand Your Repair Warranty
WAB advertises a lifetime repair warranty. Ask your shop for the written warranty for your specific repair, including what is covered, exclusions and any ownership requirements. Keep the final invoice and warranty paperwork.
If you notice a concern after pickup, call the shop that completed your work to arrange a review. Warranty eligibility and any remedy are determined from the written terms.
Your Pickup & Aftercare Checklist
- Call to confirm your vehicle is ready and arrange pickup during shop hours.
- Confirm your balance, deductible and accepted payment method.
- Review the completed repairs and final invoice with the team.
- Ask about any warning lights, alignment, sensors or follow-up work relevant to your repair.
- Get repair-specific washing, waxing and fresh-paint care instructions from the shop.
- Take home your invoice, written warranty and shop phone number.
- Coordinate your rental return with the rental provider.
For a concern after repair, call your original shop. You can also share your experience through the customer feedback form.